strategy
A plan of action designed to reach a goal, such as a government program, law, funding or policy.
criteria
The standards you use to judge something (singular: criterion).
evaluate
To judge how good, effective or fair something is, using criteria and evidence.
non-governmental organization (NGO)
A non-profit group that works on social or environmental issues and is independent of government.
settlement services
Help for newcomers: language classes, job search, finding housing, understanding Canadian systems.
unintended consequence
A result of a strategy that was not planned, which may be good or bad.
citation
A short note that tells readers exactly where information came from.